Personal data

Your Personal Data Controller (hereinafter referred to as PDC) is Springos Sp. z o.o. Sp. k. with its registered office in Kłaj 701, 32-015 Kłaj.

 Springos Sp. z o.o. Sp. k. has pointed a Data Protection Officer (hereinafter referred to as DPO), who can be contacted via email: iodo@springos.pl or by post at the following address: Kłaj 701, 32-015 Kłaj.

The function of a DPO is performed by an advocate Patrycja Piórkowska.

Information clauses:

Do you want to learn more about the rules of processing your personal data by us? Open a relevant information clause:

 
    • Do you conclude contracts with us online?

Rozwiń...

    1. Your personal data controller is Springos z o.o. Sp. k.  its registered office in in Kłaj 701, 32-015 Kłaj.
    2. Springos z o.o. Sp. k. has pointed a DPO, who can be contacted via email: iodo@springos.pl or by post at the following address: Kłaj 701, 32-015 Kłaj.
    3. Personal data is processed for the purpose of executing and performing a contract – on the basis of art. 6 para. 1 letter b GDPR.
    4. Personal data may be disclosed to recipients: authorised persons and entities that demonstrate a legitimate interest, as well as employees, collaborators, business partners, postal operators and technical service providers.
    5. Personal data may be transferred to third countries only if these countries provide an adequate level of protection of personal data in accordance with the GDPR.
    6. Personal data processed for the execution of the contract will be processed for the period of execution of the contract, and thereafter for the period necessary for:
      • after-sales customer service (e.g. complaints handling);
      • securing or asserting potential claims to the right of the PDC;
      • fulfilment of the PDC’s legal obligations (e.g. resulting from tax or accounting regulations);
    7. You have the right of access to the content of your data and the right to rectification, erasure, restriction of processing, the right to transfer data.
    8. You have the right to file a complaint with a supervisory authority if you consider that the processing of personal data concerning you violates the provisions of the GDPR of 27 April 2016. The supervisory authority is: President of the Office for Personal Data Protection, Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw, Poland.
    9. Providing personal data for the execution and performance of the contract is voluntary, but necessary for the performance of the contract.
    10. The PDC will make automated decisions towards you, including decisions resulting from profiling.

    • Do you receive/want to receive offers from us?

Rozwiń...

    1. Your personal data controller is Springos z o.o. Sp. k. with its registered office in in Kłaj 701, 32-015 Kłaj.
    2. Springos z o.o. Sp. k. has pointed a DPO, who can be contacted via email: iodo@springos.pl or by post at the following address: Kłaj 701, 32-015 Kłaj.
    3. Your personal data will be processed for marketing purposes on the basis of 6 para. 1 letter a GDPR.
    4. The recipient of your personal data for marketing purposes will be PDC employees and associates, business partners, postal operators, partners providing technical services.
    5. Your personal data will be processed until you withdraw your consent to its processing.
    6. You have the right of access to the content of your data and the right to rectification, erasure, restriction of processing, the right to transfer data, the right to withdraw consent at any time without affecting the lawfulness of processing (if processing is based on consent) which was made on the basis of consent before its withdrawal.
    7. You have the right to file a complaint with a supervisory authority if you consider that the processing of personal data concerning you violates the provisions of the GDPR of 27 April 2016. The supervisory authority is: President of the Office for Personal Data Protection, Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw, Poland.
    8. The provision of your personal data is voluntary.
    9. The PDC will not make automated decisions towards you, including decisions resulting from profiling.

    • Do you conclude contracts with us online and at the same time want to receive/want to receive offers from us?

Rozwiń...

    1. Your personal data controller is Springos z o.o. Sp. k. with its registered office in in Kłaj 701, 32-015 Kłaj.
    2. Springos z o.o. Sp. k. has pointed a DPO, who can be contacted via email: iodo@springos.pl or by post at the following address: Kłaj 701, 32-015 Kłaj.
    3. Personal data is processed for the purpose of concluding and performing a contract, as well as for marketing purposes – art. 6 para. 1 letter a-b GDPR.
    4. Personal data may be disclosed to recipients: authorised persons and entities that demonstrate a legitimate interest, as well as employees, collaborators, business partners, postal operators and technical service providers.
    5. Personal data may be transferred to third countries only if these countries provide an adequate level of protection of personal data in accordance with the GDPR.
    6. Personal data processed for the execution of the contract will be processed for the period of execution of the contract, and thereafter for the period necessary for:
      • after-sales customer service (e.g. complaints handling);
      • securing or asserting potential claims to the right of the PDC;
      • fulfilment of the PDC’s legal obligations (e.g. resulting from tax or accounting regulations);
    7. Your personal data will be processed until you withdraw your consent to its processing.
    8. You have the right of access to the content of your data and the right to rectification, erasure, restriction of processing, the right to transfer data, the right to withdraw consent at any time without affecting the lawfulness of processing (if processing is based on consent) which was made on the basis of consent before its withdrawal.
    9. You have the right to file a complaint with a supervisory authority if you consider that the processing of personal data concerning you violates the provisions of the GDPR of 27 April 2016. The supervisory authority is: President of the Office for Personal Data Protection, Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw, Poland.
    10. Providing personal data for the execution and performance of the contract is voluntary, but necessary for the performance of the contract. Providing personal data for marketing purposes is voluntary.
    11. The PDC will make automated decisions towards you, including decisions resulting from profiling.

    • Do you want to make a complaint?

Rozwiń...

    1. Your personal data controller is Springos z o.o. Sp. k. with its registered office in in Kłaj 701, 32-015 Kłaj.
    2. In Springos z o.o. Sp. k. has pointed a Personal Data Protection Inspector (DPO), who can be contacted via email: iodo@springos.pl or by post at the following address: Kłaj 701, 32-015 Kłaj.
    3. Your personal data will be processed for the complaint process on the basis of 6 para. 1 letter a GDPR.
    4. The recipients of your personal data for the purposes of the complaint process will be employees and associates of the PDC, business partners, postal operators, partners providing technical services.
    5. Personal data may be transferred to third countries only if these countries provide an adequate level of protection of personal data in accordance with the GDPR.
    6. Your personal data will be processed until you withdraw your consent to its processing.
    7. You have the right of access to the content of your data and the right to rectification, erasure, restriction of processing, the right to transfer data, the right to withdraw consent at any time without affecting the lawfulness of processing (if processing is based on consent) which was made on the basis of consent before its withdrawal.
    8. You have the right to file a complaint with a supervisory authority if you consider that the processing of personal data concerning you violates the provisions of the GDPR of 27 April 2016. The supervisory authority is: President of the Office for Personal Data Protection, Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw, Poland.
    9. The provision of your personal data is voluntary, but necessary to carry out the complaint process.
    10. Your data will not be processed in an automated manner including profiling.

    • Do you contact us by email?

Rozwiń...

    1. Your personal data controller is Springos z o.o. Sp. k. with its registered office in in Kłaj 701, 32-015 Kłaj.
    2. Springos z o.o. Sp. k. has pointed a DPO, who can be contacted via email: iodo@springos.pl or by post at the following address: Kłaj 701, 32-015 Kłaj.
    3. Your personal data will be processed in order to answer the question you have asked by e-mail and to deal with the matter submitted by you.
    4. The recipients of your personal data for the above-mentioned purposes will be employees and associates of the PDC.
    5. Your personal data processed for the purpose set out above will be stored for the time necessary to answer your question and deal with your case.
    6. You have the right of access to the content of your data and the right to rectification, erasure, restriction of processing, the right to transfer data, the right to withdraw consent at any time without affecting the lawfulness of processing (if processing is based on consent) which was made on the basis of consent before its withdrawal.
    7. You have the right to file a complaint with a supervisory authority if you consider that the processing of personal data concerning you violates the provisions of the GDPR of 27 April 2016. The supervisory authority is: President of the Office for Personal Data Protection, Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw, Poland.
    8. The provision of your personal data is voluntary, but necessary for the PDC to handle your case.

    • Do you contact us by phone? NOTE -We are recording calls!

Rozwiń...

      1. Your personal data controller is Springos z o.o. Sp. k. with its registered office in in Kłaj 701, 32-015 Kłaj.
      2. Springos z o.o. Sp. k. has pointed a DPO, who can be contacted via email: iodo@springos.pl or by post at the following address: Kłaj 701, 32-015 Kłaj.
      3. Recording of telephone calls is used to increase security and improve the quality of customer service.
      4. Call monitoring covers all incoming and outgoing calls.
      5. The legal basis for the processing of personal data is the consent of the person calling the PDC, expressed by continuing the conversation.
      6. Recordings are kept for 90 days.
      7. Where the recordings constitute evidence in legal proceedings or the PDC becomes aware that they may constitute evidence in such proceedings, the time limit shall be extended until the proceedings have become final.
      8. Recorded conversations will be made available only to persons and authorities authorised to do so.
      9. Your personal data will not be transferred to a third country/ international organisation.
      10. Your data will not be processed in an automated manner.
      11. You have the following rights with regard to the processing of your personal data:
        • access to personal data concerning you;
        • the rectification of personal data;
        • erasure in the situations referred to in art. 17 para. 1 GDPR subject to art. 17 para. 3 GDPR;
        • restriction of processing;
        • the right to object to the processing, unless the requests are clearly unjustified or excessive, impossible to execute due to technical restrictions and are limited or excluded by other legislation.
      12. If you consider that the processing of your personal data is unlawful, you have the right to file a complaint to the supervisory authority: President of the Office for Personal Data Protection, Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw, Poland.